NPTEL : NOC:Soft Skills for Business Negotiations and Marketing Strategies (Management)

Co-ordinators : Prof. Uttam Kumar Bannerjee


Lecture 1 - Introduction to the Course

Lecture 2 - Definition of Hard and Soft Skills

Lecture 3 - Definition of Hard and Soft Skills

Lecture 4 - Discussion on Soft Skills

Lecture 5 - Discussion on Soft Skills (Continued...)

Lecture 6 - Discussion on Soft Skills (Continued...)

Lecture 7 - Discussion on Soft Skills (Continued...)

Lecture 8 - Discussion on Soft Skills (Continued...)

Lecture 9 - Discussion on Soft Skills (Continued...)

Lecture 10 - Discussion on Soft Skills (Continued...)

Lecture 11 - Discussion on Soft Skills (Continued...)

Lecture 12 - Discussion on Soft Skills (Continued...)

Lecture 13 - Discussion on Soft Skills (Continued...)

Lecture 14 - Discussion on Soft Skills (Continued...)

Lecture 15 - Discussion on Soft Skills (Continued...)

Lecture 16 - Discussion on Soft Skills (Continued...)

Lecture 17 - Discussion on Soft Skills (Continued...)

Lecture 18 - Discussion on Soft Skills (Continued...)

Lecture 19 - Discussion on Soft Skills (Continued...)

Lecture 20 - Discussion on Soft Skills (Continued...)

Lecture 21 - Discussion on Soft Skills (Continued...)

Lecture 22 - Discussion on Soft Skills (Continued...)

Lecture 23 - Communications - Verbal and Non-verbal

Lecture 24 - Communications - Verbal and Non-verbal (Continued...)

Lecture 25 - Communications - Verbal and Non-verbal (Continued...)

Lecture 26 - Communications - Verbal and Non-verbal (Continued...)

Lecture 27 - Body Language : For Interviews

Lecture 28 - Body Language : For Interviews (Continued...)

Lecture 29 - Body Language : For Interviews (Continued...)

Lecture 30 - Body Language : For Interviews (Continued...)

Lecture 31 - Body Language : For Interviews (Continued...)

Lecture 32 - Body Language : For Interviews (Continued...)

Lecture 33 - Interviews

Lecture 34 - Judge the Interviewer

Lecture 35 - Gesturs of Interviewer - When you enter

Lecture 36 - Body Language during the Interviews

Lecture 37 - Group Discussions (GD) and Verbal Communication

Lecture 38 - Leadership Quality

Lecture 39 - Negative Impression

Lecture 40 - Art of Speaking

Lecture 41 - Conversation Building, Good Conversation, Frustating Conversation

Lecture 42 - What is Negotiation

Lecture 43 - Purpose of Negotiation

Lecture 44 - Type of Negotiation

Lecture 45 - Negotiation as a Game

Lecture 46 - Key Concepts and our Concepts of Negotiation

Lecture 47 - Basics of negotiation

Lecture 48 - Process sequence phase frequency

Lecture 49 - Managing the process,trickes of countering

Lecture 50 - Barriers to agreements,ending of negotiation

Lecture 51 - Common mistakes

Lecture 52 - Market Strategy, Rule 1 and Rule 2

Lecture 53 - Rule 3 and Rule 4

Lecture 54 - Rule 5, Rule 6, Rule 7 and Rule 8

Lecture 55 - Rule 9, Rule 10, Rule 11 and Rule 12

Lecture 56 - Time Management