NPTEL : NOC:Total Quality Management - I (Management)

Co-ordinators : Prof. Raghunandan Sengupta


Lecture 1 - Quality and its Dimensions

Lecture 2 - Quality and Variability

Lecture 3 - History of Quality Control

Lecture 4 - Management Aspects of Quality - I

Lecture 5 - Management aspects of Quality - II

Lecture 6 - Introduction to Concepts of Probability

Lecture 7 - Six Sigma Overview

Lecture 8 - DMAIC for Problem Solving

Lecture 9 - DMAIC exmaples and DMADV

Lecture 10 - Quality Improvement

Lecture 11 - 7 Old Tools for Quality Assurance

Lecture 12 - 7 New Tools for Quality Assurance

Lecture 13 - CPM, PDPC and Introduction To House of Quality

Lecture 14 - Building the House of Quality

Lecture 15 - Introduction to Acceptance Sampling

Lecture 16 - The Operating Characteristic Curve

Lecture 17 - The OC curve and Sampling Plans

Lecture 18 - Double Sampling

Lecture 19 - Sequential Sampling, Military Standard and Introduction to R

Lecture 20 - Basic Understanding of R and Introduction to Control Charts

Lecture 21 - Basics of X bar and R chart

Lecture 22 - Usage of X bar chart and R chart

Lecture 23 - Variable Sample Size in X bar and R chart

Lecture 24 - Patterns in Charts

Lecture 25 - S chart and OC curve

Lecture 26 - S square chart and MR chart

Lecture 27 - Attribute charts- The p chart

Lecture 28 - np control chart

Lecture 29 - Estimating control limits with varying sample size

Lecture 30 - OC curve, c and u charts

Lecture 31 - u, g and h chart

Lecture 32 - Introduction to Process Capability Analysis

Lecture 33 - PCR calculation and Gauge Capability

Lecture 34 - Introduction to ISO 9000